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Privacy policy

We adhere to the South African law in terms of Section 51 of the Promotion of Access to Information Act No 20 of 2000

AQuaH Training School (PTY) LTD (Reg. No. 2017/471078/07) Dr. Lesego Mawela (Director)

Manual in terms of Section 51 of the Promotion of Access to Information Act No 20 of 2000

Introduction to AQuaH Training School (Pty) Ltd

AQuaH Training School (ATS) is a wholly owned subsidiary of the Academy for Quality Healthcare NPC that supports learners at every stage, whether entering the job market, changing fields, seeking a promotion or exploring new interests. We offer innovative platforms for providing the highest-quality education and for removing barriers of cost, location and access.

We have compiled this manual to comply with the provisions of the Act, to foster a culture of transparency and accountability in our environment and to ensure that members of the public have effective access to information in our possession which will assist them in the exercise and protection of their rights. A copy of this manual is also available from our offices at the registered address indicated below.

Section A – Our details Full Name: AQuaH Training School (Pty) Ltd (“ATS”) Registration Number: 2017/471078/07 Registered Address: 8 Ehmke Street, Nelspruit. 1200 Postal Address: 38 Clementine, Nelspruit.1200 Telephone Number : +2713 754 6534 Email: Managing Director : Dr Lesego Mawela Risk and Compliance Officer: Ms Mkhosazana Mkhonta, email:

Section B – The official SA Human Rights Commission Guide

Section 10 of the Act requires the South African Human Rights Commission (SAHRC) to publish a Guide containing information reasonably required by a person wishing to exercise or protect any right in terms of this Act. Copies of this Guide will be available as soon as it is published by the SAHRC. Enquiries regarding the Guide can be addressed to the SAHRC, the contact details of which are as follows: Office: 29 Princesss of Wales Terrace, cnr York and St. Andrews Street, Parktown Post: South African Human Rights Commission Promotion of Access to Information Act Unit (Research and Documentation Department) Private Bag 2700, Houghton 2041 Telephone: (011) 484-8300 Fax: (011) 484-0582 Website: E-mail:

Section C – Information available in terms of the Act

  1. Categories of information We hold the following categories of information:

(a) COMPANY INFORMATION Certificate of Incorporation; Memorandum and Articles of Association; Share register and other statutory registers; Minute Book, CM26 and Resolutions passed at general meetings (Minutes will be made available to shareholders of the ATS only, for inspection at the premises); Proxy Forms; Minutes of various committees of the ATS (Minutes of committees will remain confidential as internal documents and will be available to shareholders for inspection at the premises); Register of Alumni (Details pertaining to individual Alumni will only be made available if an Alumni has consented to such disclosure. Names, contact details and other personal information will only be made available for direct mailings, etc. And will only be undertaken as per ATS, if such Alumni have consented to the disclosure and upon payment of the amounts stipulated in an agreement between the buyer of this information and the ATS); Index of Members; Register of Mortgages and Debentures and Fixed Assets; Register of Directors and Certain Officers; Directors’ Attendance Register; Records relating to the appointment of directors, auditors, company secretaries, public officer and other officers

(b) FINANCIAL RECORDS Annual Financial Statements including: (a) Annual accounts; (b) Directors’ reports; (c) Auditor’s report; Books of Account regarding information required by the Companies Act, 2008; Supporting schedules to books of account and ancillary books of account; Accounting records; Books of Account including journals and ledgers; Delivery notes, orders, invoices, statements, receipts, vouchers and bills of exchange; Banking records, bank statements, paid cheques, electronic banking records; Rental agreements.

(c) INCOME TAX RECORDS PAYE records; Documents issued to employees for income tax purposes; Records of payments to SARS on behalf of employees; IRP’s; All other statutory compliances: VAT, Regional Services Levies, Skills Development Levies, UIF, Workmen’s Compensation; Copies of Income Tax returns and other tax returns and documents.

(d) STATUTORY EMPLOYEE RECORDS Although the employer is required to keep the following records, personal information (as defined in the Act) will not be made available to third parties unless the employee has consented or by court order as, and to the extend provided for in the Act. Employees’ names and occupations; Time worked by each employee; Remuneration paid to each employee; Employment equity plan and -reports; Salary and wages register; Collective agreements (if any); Disciplinary proceedings, Arbitration awards and CCMA cases; Skills Development Plan; SETA records and training records; Staff records (after date of employment ceases); Expense accounts.

(e) OTHER EMPLOYEE RECORDS Employee contracts; Performance management records; Incentive schemes; Study assistance schemes; Conditions of Employment and Policies (including but not limited to leave policies, telephone policy, etc.); Group personal accident; Medical Aids records; Pension Fund records; Confidentiality agreements; Leave records.

(f) PENSION AND RETIREMENT FUNDING RECORDS All pension fund information, including Pension Fund Rules; account records; Minutes of Meetings of trustees; attendance registers of meeting with members; etc. are held by FNB. Requests have to be made to the ATS and will be directed to FNB.

(g) HEALTH AND SAFETY Evacuation plan; Annual Occupational Health and Safety inspection certificate; HIV/AIDS policy.


(i) MOVABLE PROPERTY Asset register; Asset numbers and location of assets; Finance and Lease Agreements; Deeds of Pledge.

(j) INTELLECTUAL PROPERTY Copyrights and sub-licensed copyright agreements; Agreements relating to intellectual property such as licence agreements, secrecy agreements, research and development agreements, consulting agreements, use agreements, joint venture agreements and joint development agreements; Litigation and other disputes involving intellectual property. It should be noted that all ATS course publications are copyrighted and prohibited from unlicensed use, sale, distribution, amendments, etc.

(k) AGREEMENTS AND CONTRACTS Material agreements concerning provision of services or materials; Joint venture agreements, subsidiary agreements, participation, franchise, co-marketing, co-promotion or other alliance agreements; Acquisition or disposal documentation; Agreements with contractors and suppliers; Agreements with customers; Warranty agreements; Sale agreements; Distributor and agency agreements; Purchase or lease agreements.

(l) LEGAL Complaints, pleadings, briefs and other documents pertaining to any actual, pending or threatened litigation, arbitration or investigation; Settlement agreements; Material licences and authorisations.

(m) INSURANCE Insurance policies; Claim records; Details of insurance coverages, limits and insurers. Information relating to the ATS’s insurance is held by its broker. Access is, however, to be obtained via the ATS.

(n) INFORMATION TECHNOLOGY All information technology and information systems are held in terms of valid sales-, user-, rental-, maintenance- or similar agreements, which agreements may prohibit information- and/or the system from being accessed by third parties in any manner whatsoever. Information is made available on the website of the ATS, and certain sections may be closed of for Alumni of the ATS. Categories of IT information held include: Hardware; Operating Systems; Telephone Exchange Equipment; Telephone Lines, Leased Lines and Data Lines; LAN Installations; Software Packages; Disaster Recovery; Internal Systems Support and Programming / Development; Capacity and Utilization of Current Systems; Agreements; Licenses; Audits.


(i) Products, including but not limited to- publications, study guides; information leaflets; pro forma contracts and agreements; etc. Certain products and services are available only to registered learners with the ATS; (ii) (iii) Brochures, Newsletters, Course registration Form; (iv) AQuaH Training School (Pty) Ltd Policy Statements; (v) Press statements

  1. Procedure for requesting access to the above information If you wish to request access to any of the above categories of information, you are required to complete a request form. These forms are available from: • attached in Annexure A: Requester Form (Form C of the PAIA). • our Risk and Compliance officer, Ms Makhosazana Mkhonta, whose contact details are in section A of this manual; • the SAHRC website ( • the Department of Justice and Constitutional Development website ( There is a prescribed fee (payable in advance) for requesting and accessing information in terms of the Act. Details of these fees are contained in the request form. You may also be called upon to pay the additional fees prescribed by regulation for searching for and compiling the information, which you have requested, including copying charges. It is important to note that access to information is not automatic – you must identify the right you are seeking to exercise or protect and explain why the record you request is required for the exercise or protection of that right. You will be notified in the manner indicated by you on the request form whether your request has been approved. Therefore the fact that information “is available” by being listed in this manual should not be misconstrued as conferring upon any requester a right to that information.

Section D – Information available in terms of other legislation Where applicable to our operations, information is also available, and we retain records, in terms of certain provisions of the following statutes: Basic Conditions of Employment Act No. 75 of 1997; Companies Act No. 71 of 2008; Compensation for Occupational Injuries and Diseases Act No. 130 of 1993; Employment Equity Act No. 55 of 1998; Income Tax Act No. 58 of 1962; Labour Relations Act No. 66 of 1995; Legal Deposit Act No. 54 of 1997; Occupational Health and Safety Act No. 85 of 1993; Unemployment Insurance Act No. 63 of 2001; Value added Tax Act No. 89 of 1991; Skills Development Act 9 of 1999; National Health Act No 61 of 2003.

Section E – Information automatically available The following categories of records are automatically available for inspection, purchase or photocopying. Request forms for these categories of information are also available from our Risk and Compliance Officer, whose contact details appear in section A of this manual: Registration forms; Pamphlets and brochures, as produced from time to time; attendance registers; abstracts; annual report; certificate of registration as higher education institution.

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